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The Green Solution - Regional Manager

Department: The Green Solution - Retail (Full-Time)
Location: 4100 E. Arkansas Ave
Denver, CO, 80222

Summary 

The Regional Manager is primarily responsible for the effective performance management of all retail General Managers and Assistant Managers. The Regional Manager ensures that all retail facilities are operating in accordance with company policies, as well as local and state regulations. Additionally, the Regional Manager will provide oversight for all retail facility inventory levels are above set par levels, and that all retail facilities are to The Green Solution’s marketing and design standards. Finally, the Regional Manager will assist the Director of Operations in owning and innovating the customer experience for their departments as they work closely with various business partners to deliver business results. Qualified candidates must have experience developing customer service experiences, developing/leading successful teams, a strong analytical and business background as well as a familiarity with technology and platform capabilities. 

Essential Duties and Responsibilities 

• Promote open feedback from the operations team with other departments to ensure the integration of the retail strategy with The Green Solution’s other activates 

• Translate strategic goals into retail operational plans to achieve the required targeted growth in sales and profit; identify and optimize promotional opportunities, ensuring these are coordinated with The Green Solution promotional campaigns 

• Ensure that the retail operation complies with all policies and procedures relating to security, health, and safety; influence any changes necessary to meet state and company regulatory standards, guaranteeing minimum risk to staff members and the business 

• Spend time in retail locations with retail teams, auditing teams, and patrons to understand and identify critical business issues; uphold the corporate identity of The Green Solution 

• Build a strong sales management culture with the operations team; coach managers, identify skills and opportunities for development 

• Provide advice and guidance in regard to management issues when needed, ensuring all issues are resolved and escalated through the appropriate Human Resources channels 

• Proactively manage/review the performance and progress of Retail Managers; set objectives and target; work with Retail Training Manager to develop individual training plans 

• Have a thorough, updated knowledge of all QSGs and Quick Connect materials, sharing with staff as applicable 

• Liaise with IT for all POC/POS issues

• Participate in weekly General Manager/Assistant Manager conference call meetings 

• Forecast staffing needs, including budgeting overtime hours and relaying overhead costs to CEOs as the overtime POC 

• Cultivate an environment where associates respect and adhere to company standards; promote integrity 

• Develop and implement strategies to retain a highly skilled workforce 

• Ensure cross-functional alignment on Key Performance Indicators (KPIs) 

Qualifications 

Education 

• High School Diploma or GED required 

• Associates or Bachelor’s degree in business field required Training 

• Must maintain current knowledge of and adhere to all policy and regulations of the Colorado Marijuana Enforcement Division (MED); Colorado Department of Public Health and Environment (CDPHE), and Health Insurance Portability and Accountability Act (HIPAA), and TGS Management 

Required Skills & Experience 

• 3-5 years of retail operations management 

• Understand the complexity of compliance requirements governing our businesses, including the following types or regulatory agencies: MED, Fire Department, Colorado Department of Public Health and Environment  

• Excellent computer, mathematical, language and reasoning skills 

• High level attention to detail 

• Excellent influential, collaborative, and relationship building skills Preferred Skills & Experience 

• Ability to task prioritize with shifting workload in a fast-paced office environment and meet deadlines 

• Knowledge of Colorado marijuana laws, MED regulations, and CDPHE requirements; Previous marijuana industry experience preferred with priority given to candidates with experience in CO licensed facilities 

• Knowledge of advanced Microsoft Office features 

• Cannabis industry experience preferred 

Other Requirements 

Physical Requirements 

• Must be able to individually lift up to 25 lbs. 

• Must be able to sit, stand, stoop, crouch, reach, and lift for long periods of time 

**Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the essential functions** 

Work Requirements 

• Must be able to work in an office environment with moderate to loud noise level 

• Must be able to acquire MED Key badge ($150 Fee to State of CO) prior to beginning employment 

Travel Requirements 

• Local travel up to 80%, as needed

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